Towing & Workshop Service Recommendations Please.

Whazis

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Sep 10, 2022
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Hello Folks, first time posting here & hoping if you could help please.
Could you kindly recommend a reliable motorcycle towing service within Thailand, & perhaps workshops that might be able to work on a 2008 BMW R1200GSA (or a 2010 Honda ST1300: undecided which one to ride yet).

I'm still in the planning stage( probably November/December 2024), & the ride will start from Singapore and reach Chiang Rai (thereabouts), then back to Singapore. Yup, will do the MHS loop. Riding solo & only during daylight. Furthest I've been from Singapore is Hua Hin.

I read; https://www.google.com/url?sa=t&sou...4QFnoECBUQAQ&usg=AOvVaw3aKl_WWQnvmMupMIzTWoxL
But can't seem to find any other material yet.
Many thanks in advance!

Warm regards,
Dino
 

DavidFL

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Morningrider

Ol'Timer
May 19, 2023
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Some more thoughts.

If your Honda or BMW break down anywhere, Honda BigWing and BMW Motorrad operate 24-hour roadside assistance numbers for their respective brands, just one number for the whole country. You can find their numbers on their websites and save them in your cellphone. Both can help you in English. They will arrange for a motorcycle towing company based near you to come to you in an hour or two and bring you and your bike to their nearest official dealer, where the towing cost will be added to your repair bill. I don’t know if they mark up the rate that the motorcycle towing company charges them, but they don’t need to; they collect you to keep your repair business in-house. It’s expensive but reliable and easy. I have used both.

But how long Honda and BMW official dealers will take to repair your 15-year-old bikes, or whether they can do it at all, is the next problem. And even if they can fix older models, you could be waiting weeks for the parts to come in, with no fixed date of arrival. Meanwhile you fly home to Singapore and await Part B of your trip. I’ve done it several times. I used to think it was normal!

The last time was in 2017 when I rode my 1998 BMW from Singapore to Thailand for the umpteenth time. It broke down with an electrical problem. I called BMW Roadside Assistance, and a few hours later the bike and I were at the nearest BMW official dealer. So far so good. Free cappuccino. They replaced the burned out fuse. The new one popped. They asked me where the computer connector was. I said it didn’t have one. I think the bike was older than some of the mechanics. Nobody there had a clue how to fix a 19 year old motorcycle. They said they needed a few days to work on it.

I checked into a hotel and called every day to ask if it was fixed. Only one person, a salesman, spoke English. After five days, he said it was fixed, so I went back to collect it. It wasn’t fixed; that was a misunderstanding; an electrical expert would come from Bangkok to fix my bike, in a week or two. I flew home to wait. And wait. I called the BMW dealer every few days. Two months later they said it was fixed. I flew back to Thailand, now in the rainy season. It wasn’t fixed. All they did was change the sparkplugs—and expect me to pay for their incompetence! I flew back to Singapore. Repair took three more months, and a non-BMW repair shop. At least they never charged me for the towing.

If you live in Thailand, know the excellent local shops that can fix anything (and even improvise parts) or are a mechanic with a sheltered working place and tools, have friends with pickup trucks, and have time to wait for parts from overseas, classic bikes are a lot of fun and don’t cost much to own and maintain. But in my experience older bikes are not ideal for a foreign tourist to wants to ride every day.

If you live in Singapore and have to follow a schedule or a budget, you would have more fun and save money in the long run by flying up and renting a late-model mid-size adventure bike in Chiang Mai, and heading into the mountains on the first day. If a rented bike breaks down, the dealer will help you.

So this is a long answer to your original question.
 
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Whazis

Member
Subscribed
Sep 10, 2022
5
0
1
Singapore
Some more thoughts.

If your Honda or BMW break down anywhere, Honda BigWing and BMW Motorrad operate 24-hour roadside assistance numbers for their respective brands, just one number for the whole country. You can find their numbers on their websites and save them in your cellphone. Both can help you in English. They will arrange for a motorcycle towing company based near you to come to you in an hour or two and bring you and your bike to their nearest official dealer, where the towing cost will be added to your repair bill. I don’t know if they mark up the rate that the motorcycle towing company charges them, but they don’t need to; they collect you to keep your repair business in-house. It’s expensive but reliable and easy. I have used both.

But how long Honda and BMW official dealers will take to repair your 15-year-old bikes, or whether they can do it at all, is the next problem. And even if they can fix older models, you could be waiting weeks for the parts to come in, with no fixed date of arrival. Meanwhile you fly home to Singapore and await Part B of your trip. I’ve done it several times. I used to think it was normal!

The last time was in 2017 when I rode my 1998 BMW from Singapore to Thailand for the umpteenth time. It broke down with an electrical problem. I called BMW Roadside Assistance, and a few hours later the bike and I were at the nearest BMW official dealer. So far so good. Free cappuccino. They replaced the burned out fuse. The new one popped. They asked me where the computer connector was. I said it didn’t have one. I think the bike was older than some of the mechanics. Nobody there had a clue how to fix a 19 year old motorcycle. They said they needed a few days to work on it.

I checked into a hotel and called every day to ask if it was fixed. Only one person, a salesman, spoke English. After five days, he said it was fixed, so I went back to collect it. It wasn’t fixed; that was a misunderstanding; an electrical expert would come from Bangkok to fix my bike, in a week or two. I flew home to wait. And wait. I called the BMW dealer every few days. Two months later they said it was fixed. I flew back to Thailand, now in the rainy season. It wasn’t fixed. All they did was change the sparkplugs—and expect me to pay for their incompetence! I flew back to Singapore. Repair took three more months, and a non-BMW repair shop. At least they never charged me for the towing.

If you live in Thailand, know the excellent local shops that can fix anything (and even improvise parts) or are a mechanic with a sheltered working place and tools, have friends with pickup trucks, and have time to wait for parts from overseas, classic bikes are a lot of fun and don’t cost much to own and maintain. But in my experience older bikes are not ideal for a foreign tourist to wants to ride every day.

If you live in Singapore and have to follow a schedule or a budget, you would have more fun and save money in the long run by flying up and renting a late-model mid-size adventure bike in Chiang Mai, and heading into the mountains on the first day. If a rented bike breaks down, the dealer will help you.

So this is a long answer to your original question.
Thank you so much for your detailed reply. Indeed, you're right about older bikes. Honda BigWing & the BMW dealer are great ideas & will heed your advise to have thier numbers available. Have also got a couple of Singapore towing services to bring the bike back if needed; not cheap but an option.
I'll continue searching online & through my riding mates for a list of workshop. Main priority is a reliable towing service.

Really appreciate your help here. Thanks!!!
 

Whazis

Member
Subscribed
Sep 10, 2022
5
0
1
Singapore
Some more thoughts.

If your Honda or BMW break down anywhere, Honda BigWing and BMW Motorrad operate 24-hour roadside assistance numbers for their respective brands, just one number for the whole country. You can find their numbers on their websites and save them in your cellphone. Both can help you in English. They will arrange for a motorcycle towing company based near you to come to you in an hour or two and bring you and your bike to their nearest official dealer, where the towing cost will be added to your repair bill. I don’t know if they mark up the rate that the motorcycle towing company charges them, but they don’t need to; they collect you to keep your repair business in-house. It’s expensive but reliable and easy. I have used both.

But how long Honda and BMW official dealers will take to repair your 15-year-old bikes, or whether they can do it at all, is the next problem. And even if they can fix older models, you could be waiting weeks for the parts to come in, with no fixed date of arrival. Meanwhile you fly home to Singapore and await Part B of your trip. I’ve done it several times. I used to think it was normal!

The last time was in 2017 when I rode my 1998 BMW from Singapore to Thailand for the umpteenth time. It broke down with an electrical problem. I called BMW Roadside Assistance, and a few hours later the bike and I were at the nearest BMW official dealer. So far so good. Free cappuccino. They replaced the burned out fuse. The new one popped. They asked me where the computer connector was. I said it didn’t have one. I think the bike was older than some of the mechanics. Nobody there had a clue how to fix a 19 year old motorcycle. They said they needed a few days to work on it.

I checked into a hotel and called every day to ask if it was fixed. Only one person, a salesman, spoke English. After five days, he said it was fixed, so I went back to collect it. It wasn’t fixed; that was a misunderstanding; an electrical expert would come from Bangkok to fix my bike, in a week or two. I flew home to wait. And wait. I called the BMW dealer every few days. Two months later they said it was fixed. I flew back to Thailand, now in the rainy season. It wasn’t fixed. All they did was change the sparkplugs—and expect me to pay for their incompetence! I flew back to Singapore. Repair took three more months, and a non-BMW repair shop. At least they never charged me for the towing.

If you live in Thailand, know the excellent local shops that can fix anything (and even improvise parts) or are a mechanic with a sheltered working place and tools, have friends with pickup trucks, and have time to wait for parts from overseas, classic bikes are a lot of fun and don’t cost much to own and maintain. But in my experience older bikes are not ideal for a foreign tourist to wants to ride every day.

If you live in Singapore and have to follow a schedule or a budget, you would have more fun and save money in the long run by flying up and renting a late-model mid-size adventure bike in Chiang Mai, and heading into the mountains on the first day. If a rented bike breaks down, the dealer will help you.

So this is a long answer to your original question.
Probably not funny for you then, but it was hilarious to read about the mechanic asking for the computer comnector...
If or when I ever live in Thailand, will definitely get older bikes, just feels right to ride them. The less tech, the better I like it.